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Great voyages start here

Great experiences start here

Port Facilities

The Port terminal is open from 0600 - 2359 every day.

You can find refreshments on the mezzanine level, and a shop and Currency Exchange on the ground floor.

Fresh meals, snacks and drinks from the World Marché café or Costa coffee lounge for a relaxed start to a trip or chance to buy provisions for the journey.

Comfortable seating in attractive, contemporary surroundings.

The Amigo shop perfect for last-minute purchases, travel essentials, books and guides.

A Travelex currency exchange for holiday or business spending.

Ticket offices to book on the multiple ferries operating from Portsmouth International Port to France, Spain and the Channel Islands.

Food and Drink

Who wouldn't want to sit and relax with a coffee, a snack, a cooling or warming drink from the bar when you are sitting in this stunning terminal building. The upstairs areas at the ferry and cruise terminal are comfortable, with all facilities and an open air terrace, where you can watch the comings and goings of the ships and ferries. Make sure you give yourself enough time to take advantage of these fabulous facililties and see what's on offer.

The Bar

Open from 1200 to 2300 daily

Costa Coffee

Open from 0630 to 2300 daily

Internet Access

Internet Access - Free wi-fi is available

Baby Changing facilities

We have a parent/baby changing room and facilities for breastfeeding mothers

Travel Money

Pre-order your travel money with Travelex for collection at the dedicated desk in the terminal building. Benefits include:

  • Travelex.co.uk Price Promise – find a cheaper overall price and Travelex will refund the difference*
  • 0% commission**
  • Four hour pick-up on euros, US dollars and Travelex prepaid currency cards†

Save money on your return

It’s hard to know how much currency you are going to need when abroad. Save money on your return. Take our Buy Back Guarantee for only £3.99 online and we’ll buy back your leftover bank notes commission free at the original exchange rate.

Cash Passport

The Travelex Cash Passport™ is the safer, more convenient way to carry your currency abroad. Simply load the prepaid card with one of 7 currencies and use abroad wherever you see the MasterCard acceptance mark.

  • Free ATM withdrawals††
  • Not linked to your bank account
  • Accepted at over 35.9 million merchants and ATMs worldwide
  • Chip and PIN protected
  • Lock in your exchange rate, every time you load or reload your card
  • Available in 7 currencies; Euro, US Dollar, Australian Dollar, Canadian Dollar, New Zealand Dollar, South African Rand and British Pounds.

ATMs

If you’re in a hurry, Travelex also have a foreign currency ATM that dispenses euros and sterling, offering a quick, hassle free and convenient way to purchase your currency.

*Terms apply

** An admin fee of £1.99 applies for orders of less than £100

† Terms apply 

††Some ATM operators may charge a withdrawal fee or set their own withdrawal limits.

Cash Passport™ is issued by R. Raphael and Sons plc, pursuant to license by MasterCard International. MasterCard® and the MasterCard® Brand Mark are registered trademarks of MasterCard International Incorporated.

Left Luggage

Left luggage: £4 per item, open 0600-2330 at the Security desk in the terminal building. There is no overnight facility. Electronic equipment can be stored and a security tag will be placed on the item(s) prior to passengers leaving them.

First Aid and Defibrillators

The health and safety of those travelling through the Port is paramount. Portsmouth was the first port in the UK to offer life-saving assistance to anyone suffering a heart attack while travelling and defibrillators are available throughout the Port.

Mobility Assistance and Wheelchair Access

If you require assistance getting through the Port please advise the ferry company when booking or a member of staff when checking in. There are toilet facilities for people with disabilities throughout the Port.

A special minibus service is available to help wheelchair users or those with reduced mobility and their companions board the ship. Assistance is also available for those travelling by car, enabling parking on the car decks close to the lifts.

The Port car park has designated spaces for people with disabilities and/or reduced mobility and there are additional bays adjacent to the main terminal building. Please request these at the time of booking.

Pets at the Port

Pets are not allowed in the terminal building, with the exception of Guide dogs.