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Great voyages start here

Great experiences start here

Port Facilities

The Port terminal is open from 0600 - 2330 every day.

You can find refreshments on the mezzanine level, and a shop and Currency Exchange on the ground floor.

Fresh meals, snacks and drinks from the World Marché café or Costa coffee lounge for a relaxed start to a trip or chance to buy provisions for the journey.

Comfortable seating in attractive, contemporary surroundings.

The Amigo shop perfect for last-minute purchases, travel essentials, books and guides.

A Travelex currency exchange for holiday or business spending.

Ticket offices to book on the multiple ferries operating from Portsmouth International Port to France, Spain and the Channel Islands.

Food and Drink

Who wouldn't want to sit and relax with a coffee, a snack, a cooling or warming drink from the bar when you are sitting in this stunning terminal building. The upstairs areas at the ferry and cruise terminal are comfortable, with all facilities and an open air terrace, where you can watch the comings and goings of the ships and ferries. Make sure you give yourself enough time to take advantage of these fabulous facililties and see what's on offer.

The Bar

Open from 1200 to 2300 daily

Costa Coffee

Open from 0630 to 2300 daily

Internet Access

Internet Access - Free wi-fi is available

Baby Changing facilities

We have a parent/baby changing room and facilities for breastfeeding mothers

Travel Money

Pre-order your travel money with Travelex for collection at the dedicated desk in the terminal building. Benefits include:

  • Travelex.co.uk Price Promise – find a cheaper overall price and Travelex will refund the difference*
  • 0% commission**
  • Four hour pick-up on euros, US dollars and Travelex prepaid currency cards†

Save money on your return

It’s hard to know how much currency you are going to need when abroad. Save money on your return. Take our Buy Back Guarantee for only £3.99 online and we’ll buy back your leftover bank notes commission free at the original exchange rate.

Travelex Money Card

The Travelex Money Card is the safer, more convenient way to carry your currency abroad. Simply load the prepaid card with one of 10 currencies* and use abroad at millions of locations.

  • No need to carry a lot of cash
  • 24/7 Global Assistance
  • No international ATM fees **
  • Exclusive merchant offers
  • Free Wifi access globally ***

ATMs

If you’re in a hurry, Travelex also have a foreign currency ATM that dispenses euros and sterling, offering a quick, hassle free and convenient way to purchase your currency.

*Terms apply

** An admin fee of £1.99 applies for orders of less than £100

† Terms apply 

††Some ATM operators may charge a withdrawal fee or set their own withdrawal limits.

Terms and conditions apply

* Before ypu make a decision to acquire the card, please check travelex.co.uk for the currencies supported.

** Please be advised that although Travelex do not charge ATM fees, some operators may charge their own fee or set their own limits. Please check with the ATM before using. Up to the available balance on the card and subject to availabiliity.

*** Wifi is provided by Boingo hotspots. Limited to three months from registration and when you make additional top ups.

Travelex Money Card is issued by R. Raphael & Sons plc, pursuant to license by Mastercard® International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Raphaels Bank is a UK Bank authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938.

Left Luggage

Left luggage: £4 per item, open 0600-2330 at the Security desk in the terminal building. There is no overnight facility. Electronic equipment can be stored and a security tag will be placed on the item(s) prior to passengers leaving them. This facility is available to passengers travellling in/out of the port only.

First Aid and Defibrillators

The health and safety of those travelling through the Port is paramount. Portsmouth was the first port in the UK to offer life-saving assistance to anyone suffering a heart attack while travelling and defibrillators are available throughout the Port.

Mobility Assistance and Wheelchair Access

If you require assistance getting through the Port please advise the ferry company when booking or a member of staff when checking in. There are toilet facilities for people with disabilities throughout the Port.

A special minibus service is available to help wheelchair users or those with reduced mobility and their companions board the ship. Assistance is also available for those travelling by car, enabling parking on the car decks close to the lifts.

The Port car park has designated spaces for people with disabilities and/or reduced mobility and there are additional bays adjacent to the main terminal building. Please request these at the time of booking.

  Space to Change Facility  

An accessible toilet with ceiling tracking hoist, height adjustable adult-sized changing bench and peninsular toilet is located on the ground floor of the terminal building. It is accessible by radar key. A spare radar key for anyone who requires access is available at the Port Control desk. 

Pets at the Port

Pets are not allowed in the terminal building, with the exception of Guide dogs.